For those that love to Ask Questions
Dive into your Grove getaway starting at 4:00 PM and say your see-you-laters by 11:00 AM. Fancy an early start or a laid-back departure? For a small fee, you can opt for an early check-in at 1:00 PM or a leisurely check-out by 1:00 PM, based on our availability to make it happen. Feel free to request these options before you arrive. We’re all about cleanliness and timing perfection, aiming to match your plans whenever we can. Dreaming of an 11 AM check-in? We’ll do our best, but some wishes are just too grand. Any questions? Just reach out—we’re here to ensure your stay is as smooth as your favorite jam.
Got a change in plans? No worries! At The Grove, we get that life can be as unpredictable as a summer breeze. That’s why we offer a flexible 48-hour cancellation policy—allowing you to cancel or modify your booking without any penalties up until 4:00 PM, two days before your scheduled arrival. But, if you’re joining us with a group block or planning a visit during our vibrant season from May to October, a 7-day notice is kindly requested. It’s our way of making sure everything’s perfect for your stay, especially when it’s all hands on deck. Unsure about which policy applies to you? Your booking confirmation has all the details, or simply give us a ring. We’re here to help make your Grove adventure smooth sailing.
We are happy to accept all major credit cards – VISA, Mastercard and American Express.
We do not accept Cash or Debit.
Your journey to The Grove begins with a breeze through our check-in, where the magic of your stay gets charged to your treasure chest (aka your credit card on file) upon arrival. We’ll also safeguard a $100 security deposit to cover any unexpected adventures at check-in. Fear not, for this deposit will find its way back to you upon check-out (minus any tales of room service, treasure hunts or damages), with the winds carrying it back within 72 hours.
**Don’t forget, brave explorer: bring your photo ID and credit card, as these are the keys to your kingdom. They must match the royal records we have on file to ensure a smooth sail into your stay.
Adventure awaits—and so does our weekend rule! At The Grove Hotel and The Grove Motel, we’re all about soaking in the vibes and giving you the full experience of our unique retreat. That’s why, from the blossoming beginnings of May right through the golden hues of October, we invite you to join us for a minimum of a two-night stay during weekends. It’s our bustling season, and trust us, you’ll want every minute to explore, unwind, and become part of our story. So, yes, pack a little extra and get ready for an unforgettable weekend with us!
We’re on a mission to make your experience stellar, and that means we’re all in when it comes to chatting! We’ve been told our enthusiasm is infectious, and though some say they love it and that we’re the social butterflies of communication, we believe it’s all part of delivering you an unforgettable stay. Our style is unique, much like a rare, collectible vinyl – not everyone’s tune, but cherished by those who groove with us. Prefer a different beat? Just say the word! Your wish is our command. Tell us your favorite communication jam, and we’ll tune our channels to your vibe!
Absolutely, the more the merrier! While we don’t do deals, we do dibs. Get your group’s groove on by securing a block of rooms up to 60 days before your event. Perfect for gathering your gang under one roof without breaking the bank. Dive into the nitty-gritty with our Group Block Policy and kick-start your gathering by filling out our Request Form. Let’s make those memories together!
Picture this: you’ve just arrived, and your room is a treasure chest waiting to be unlocked. Inside, you’ll discover all the essentials for your comfort and convenience—irons/steamers to keep you sharp, hair dryers to tame your mane, and glasses alongside an ice bucket for your evening chill. Dive into our complimentary toiletries for a splash of luxury, and explore the wonders of a mini-fridge stocked with select items, ready for your indulgence (available for purchase, because good treasures are worth their gold). Welcome to your haven at The Grove, where every detail adds to your story.
Rise and shine with JOE. Hot+Cold, our on-property café where morning magic happens. While your room key doesn’t unlock a breakfast buffet, it does open the door to a realm of specialty coffee elixirs and delectable delights for breakfast and lunch. Sure, it’s not included in your stay, but consider it the cherry on top of your Grove experience. Trust us, it’s the kind of cool you won’t want to miss.
Joe is not just any coffee spot; he’s our on-property legend, brewing up storms of specialty coffees and dishing out culinary delights that turn breakfast and lunch into an adventure. And guess what? This adventure isn’t exclusive to our guests. Joe welcomes all seekers of coffee excellence and culinary craftsmanship, making it a favorite local haunt as well.
But wait, there’s more! Dreaming of Joe’s enchanting flavors at your next gathering or during your stay? You’re in luck. Joe offers a kaleidoscope of catering options, ready to tailor a feast that fits your tale, no matter the request. So, whether you’re a guest or a local, or looking to add a sprinkle of Joe’s magic to your event, we’ve got you covered.
While The Grove doesn’t boast traditional meeting halls, we’re all about making magic happen. Need a space to brainstorm or host your next gathering? Say no more! We’re experts at transforming cozy corners into creative havens or booking you an extra room that turns into your private think tank. Just let us know what you need, and we’ll tailor a spot just for you and your crew. After all, who says meetings can’t have a touch of Grove flair?
At The Grove Hotel, parking is a breeze with our on-site options, though it’s a bit like finding a hidden gem—limited but valuable. For those riding in on electric steeds, we offer level 2 EV charging stations at a small fee, ensuring your chariot is charged and ready for adventure. And fear not, just a short stroll away, a free municipal lot awaits to keep your carriage safe and sound, making parking no puzzle at all.
Over at The Grove Motel, there’s ample space for all kinds of wagons and their electric cousins, with additional charging stations to boot. So, whether you’re staying with us at the Hotel or the Motel, we’ve got your parking needs covered (for free).
Absolutely! At The Grove, we believe adventures should be inclusive. While our enchanting experiences often cater to the grown-up kids among us, seeking a retreat from the daily hustle, we warmly welcome the younger explorers (and furry companions too). Our haven is a tapestry of moments meant to be cherished by everyone—whether you’re two-legged, four-legged, young, or simply young at heart. So pack your bags, bring your laughter, your paws, and let’s make memories that span generations.
The answer is 100%, yes! Both of our locations have designated “pup-friendly” rooms and can be booked under the “Fun with Fido Rate”. For more details, you can review the specifics of our Pup Policy.
Absolutely! Spread the joy and the unique experience of The Grove with our gift cards. Whether you’re a planner or a last-minute gifter, we’ve got you covered. Purchase them online or swing by in person—our gift cards are your golden tickets to unforgettable memories. Use them across all our enchanting locations: The Grove Hotel, The Grove Motel, and both JOE. Hot+Cold spots. It’s the perfect way to say, ‘Let’s make memories’ at The Grove, where every visit is a story waiting to happen.
Promotions?
Oh, you bet – we love to shake things up! Our promotions pop up throughout the year, often inspired by our mood (because who doesn’t love a spontaneous deal?). The best way to stay in the loop is to follow us on social media @thegrove.rocks or join our mailing list.
Packages?
Now we’re talking! Whether it’s a mini-moon, birthday bash, anniversary escape, or just an excuse to celebrate life, we’ve got packages that take your stay from ordinary to unforgettable. Check out our package rates when booking The Grove Hotel or The Grove Motel online, browse our offers, or call us—we’ll hook you up with something extra-special.
Stay Add-ons?
Already booked but feeling like you want to level up? We’ve got you covered! From brew vibes to baller moves, we offer a variety of extras to make your stay AWE-SOME. Whether it’s bubbles (the secco kind), beer or wine, scrumptious treats, or a surprise waiting in your room, we’re pros at making it happen. Check out our add-ons, or just give us a dingle and we’ll do our best to help you dial up the fun.
Picture this: you, amidst the enchanting backdrop of The Grove, camera in hand, ready to immortalize the moment. Yes, indeed! We’re all for you snapping away and capturing the essence of your stay—no extra fees attached for our guests. All we ask is that you weave your photography magic with a touch of courtesy, ensuring the tranquility and privacy of fellow adventurers remain undisturbed. So go ahead, let your lens tell the story of your Grove escapades!
At The Grove, inclusivity is at the heart of our hospitality. While The Grove Hotel whispers tales of yesteryears and doesn’t offer “technically” accessible rooms, our spirit of service shines in assisting you to ensure a memorable and comfortable stay. We do have an elevator on-site to give you a little lift if needed.
The Grove Motel, on the other hand, is ready to welcome everyone with three certified barrier-free rooms and an “on request” lift for second-floor access, ensuring a seamless experience. We’re here to make every moment at The Grove accessible and enjoyable for all.
A note of care: In the spirit of safety and preparedness, please consider that in the event of a fire emergency, the elevator will not be operational. As we cherish your safety but are not staffed around the clock, “self-evacuation” from upper floors should be a consideration for those requiring additional assistance. Your well-being is paramount, and we encourage all our guests to plan with peace of mind.
While our own fleet isn’t at the ready to escort you through adventures, we’ve got the next best thing. Local taxi services are always on standby, offering that quaint, old-school charm for all your travel needs. And for those looking to explore our renowned wineries in style, local wine tour companies, like Grapevine Tours, are your go-to. They specialize in crafting unforgettable experiences, ensuring you savor every moment of wine country elegance. So, whether you’re here for the scenic routes or the exquisite tastes, stylish, knowledgeable tours are just a booking away. Perfect for those epic vineyard explorations, without missing a beat.
Nestled in the heart of vibrant communities of Kingsville and Colchester, Ontario, The Grove boasts a scenic spot on the shores of Lake Erie, making it a true gem. This idyllic location is not just about having stunning views, amazing beaches and tranquil waters just a short distance away; it’s also a part of what’s known as ‘Canada’s most southern town’—a title we wear with pride for its unique geographical charm and warmer climes.
Our location is a celebration of community spirit, natural beauty, and a gateway to exploring the rich tapestry of local life. From the welcoming locals to the lush landscapes and the soothing lake breezes, Kingsville and Colchester offer an escape where every moment is a postcard waiting to happen. Whether you’re here to soak in the waterfront serenity or to dive into the local culture, The Grove is your perfect home base to explore all the treasures our southernmost slice of Canada has to offer.
Absolutely! The Grove finds itself in the heart of a gastronomic paradise, where the flavors of the world converge in our vibrant communities of Kingsville and Colchester. With an eclectic array of dining options just a stone’s throw away, we’re talking about a smorgasbord of culinary delights that cater to every taste and fancy.
Within a 20 km radius of 12 Main Street East, Kingsville, there are over 100 restaurants offering a variety of cuisines and dining experiences. This area is known for its diverse food scene, catering to a wide range of tastes and preferences, from local Canadian dishes to international flavors. The abundance and variety of dining options makes us a foodie’s dream destination.
Absolutely! We love a good planner, and now you can book all the way through the end of 2026. A little insider tip – we use dynamic pricing, which means as rooms fill up, the rates go up. So, the earlier you book, the better the deal. It’s kind of like scoring front-row seats at a concert… but for your getaway. Plus, with our flexible cancellation policy, there’s really no downside. Lock in your stay now, and if plans change? No biggie. So why wait? Future-you will thank you!
While it’s not our everyday scene, we’re all ears for innovative ideas that spread the Grove love! Whether it’s product samplings, pop-up experiences, or social media giveaways, if you’ve got a proposal that aligns with our vibe, we’re keen to hear it. Hosting media and influencers? Sure, if it’s a fit. Let’s chat about how we can team up to create buzz and share the unique essence of The Grove. Send your inquiries to [email protected] anytime.
We’re thrilled to hear you’re interested! To explore opportunities at The Grove Hotel/Motel, shoot your resume over to [email protected]. If Joe Hot + Cold seems more your cup of coffee (or tea!), then [email protected] is where you’ll want to send your application. We’re always on the lookout for passionate individuals to share the love for The Grove. Can’t wait to see what you bring to the table!